General Website Terms and Conditions

DISCLAIMER
This Disclaimer may be changed without notice, although any major changes will be posted on the home page.

Returns Policy

If you wish to cancel an order within 7 working days after delivery you will be entitled to a full refund.

It is the buyer's responsibility to return the item to us.

The refund will be issued once the items have been returned to us in their original packaging and condition once checked and processed.

(This normally takes 7-10 Days to process).

Return Postage will only be refunded on faulty or damaged in transit goods.

It is up to you the customer to arrange the return of any item ensuring that the goods are delivered back using an approved method.

The return postage fee that will be refunded will not exceed the amount charged to the customer from the original sale.

If a more expensive method is chosen by the customer to return any damaged or faulty goods then it is the customer that will bear the extra cost.

You must notify us by 7 days of any damages or intention of returning any faulty goods.

If an item is delivered faulty or damaged you will be entitled to a full refund.

The refund will be issued once we have received and tested the faulty item.

We will also refund the return postage on any faulty or damaged item.

(This process normally takes 7-10 Days)

We cannot refund or exchange an opened item unless it is damaged, faulty or incorrect.

Before returning any item(s) please contact us by telephone or email,you will be given an authorisation number.

We reserve the right to reject any item that is returned before authorisation.

Items must be returned with all packaging in a resalable state.

We reserve the right to charge a surcharge to replace product packaging that is missing or returned in a damaged state.

The surcharge amount will be a minimum of 20%.

Items must be returned complete unless otherwise agreed.

If you have any questions relating to our Returns then please feel free to telephone us prior to placing an order.

Where free postage is offered , this is applicable to UK mainland only, EXCLUDING Scottish Highlands.